Banks are increasingly using robots to answer basic consumer queries
There's no denying the fact that the banking sector is the life-line of the bustling Indian economy and it caters to millions every day. Over the years, the banking sector has been including a lot of technology in its system. The objective here is simple - get rid of repetitive tasks, provide better services and make the sector run smoothly. Banking: Things will always change In order to provide better services to the populous nation, banking needs all the help it can get. Automation is not a dirty word. While it takes over certain jobs, it gives birth to several more. Recently, the 50th anniversary of ATM was celebrated. ATMs radicalized the system of bank withdrawals. That was needed then; this is needed now. Change is the only constant. Robot: You have got a "Mitra" to help you out There is hardly any point in deploying skilled labor on a task which is basic or repetitive in nature. Now, if one walks into the Canara Bank head office, he/she will be gree...